ODSS and Virtual Instruction FAQ

Question Catagories:
Student FAQ | Faculty FAQ | Accomodations in The Course List

Student FAQ

Is the Office of Disability Services for Students (ODSS) open?

Yes, ODSS is still open Monday – Friday, 8 a.m. - 5 p.m. All drop-ins and student appointments will be conducted via phone or virtually until further notice. ODSS will not be proctoring exams on campus while virtual instruction is in place at LHU.

If you have a question or concern, we can be contacted through:

  • Email: disability_services@lockhaven.edu
  • Appointments can be scheduled through Accommodate.
    • Log in through D2L > University Resources tab (top left of screen) > Accommodate > Appointments.
    • Scheduled meetings will take place via telephone or video [Zoom or Skype]. When you schedule an appointment, please indicate if you want a phone or video meeting. List your phone number if you want a phone meeting. If you request a video meeting, I will email you a Zoom link or discuss connecting via Skype.
  • • Phone: You can also call the office at 570-484-2665.
What happens now that exams are online? How do I get extended time for an online exam?

ODSS will not be proctoring exams while the University’s instruction remains online only. Please communicate with your instructors to discuss your exam accommodations in their courses.

Some instructors may opt for alternative assessments (e.g. essays, untimed exams) which would not require exam accommodations.

If your instructor is creating online timed exams, please notify your instructor if you will need extended time. Academic departments are responsible for setting up extended testing time in D2L.

ODSS is available to instructors and students to consult about unique circumstances.

I currently have a note-taker assigned in my in-person class. Now that class is online, will I still receive a copy of the notes?

Once you have learned from your instructor how they will adapt the course for virtual instruction, please let ODSS know if you would like to continue receiving notes.

You may find that you no longer need a note-taker due to the course design changes. For example, lectures that are prerecorded videos can be watched at your own pace, and often will have transcripts or closed-captioning available. On the other hand, some instructors may still opt for scheduled class meetings with real-time communication using Zoom.

Regardless of your decision to continue receiving notes, all established note-takers will receive compensation for their notes.

Does this affect Flexible Attendance and Deadline Modification Agreements?

Completed agreements will be honored, though reasonable modifications to the structure of the agreements may be needed with the shift to online instruction. Please contact your instructors to discuss any additional barriers presented by changes to the course format. Let ODSS know if you need any assistance right away.

With the switch to all-virtual instruction, I anticipate barriers and would like to request new accommodations. What are my next steps?

If you are not currently registered with ODSS, please use the initial accomadtion request form to disclose disability and request accommodations.

If you are a SLDS-registered student, please contact ODSS either by scheduling an appointment through Accommodate, or reaching out via email or phone.

Faculty FAQ

As I am adapting my course materials for virtual instruction, what should I be considering with regards to disability access? How do I best support my students?

We acknowledge the significant effort required to quickly adapt your courses to online instruction. We want to collaborate with you to ensure that access for students with disabilities is maintained through this transition. Some students may encounter disability-related barriers with online instruction or assessment (e.g. students who use assistive technology, students with medical limitations on screen usage). ODSS staff are available for consultation regarding best practices and accessibility. (Phone: 570-484-2665 or 2454; Email: disability_services@lockhaven.edu)

If you have students in your course who are utilizing accessible media, please notify ODSS of any added materials by contacting us.

Below are some tips to keep in mind as you are creating virtual course content (adapted from DO-IT at University of Washington):

  • Use clear, consistent layouts and organization schemes for presenting content, and make instructions and expectations clear for activities, projects, and assigned reading.
  • Offer outlines, scaffolding tools, and adequate opportunities for practice to help students learn.
  • When selecting new materials, try to find videos that are already captioned, and articles that are available in a text-searchable format (meaning you can highlight and search the text within the document; click here for an example).
  • Images can be made accessible to blind and low-vision students by providing captions or inserting alt text into the image. Use large, bold fonts on uncluttered pages with plain backgrounds and color combinations that are high contrast.
  • Provide flexibility and understanding as this experience may cause disruption to the student’s home life and available resources – which may negatively impact a student’s disability symptoms.

For more tips:

How will exam accommodations work? Will ODSS proctor online exams?

Extended time on exams as an accommodation generally only applies to traditional, time-limited exams. If you decide to offer alternative means of assessment (e.g. essays, non-timed exams, discussions, project work), then a student’s extended time may no longer be applicable. We encourage you to speak with registered students if that is the case.

ODSS will not be proctoring exams on campus while the University’s instruction remains online only. Exams should be administered online or through other remote assessment methods by faculty, but ODSS is available to discuss particular situations if needed. Faculty are responsible for setting up extended testing time in D2L or any other online exam platforms. Please view this tutorial by Jan Bottorf to learn how to set extended test time within D2L for any exams you are giving online:

Jan Bottorf Tutorial

Please communicate with your students to discuss their exam accommodations in your courses.

How do I give students their extended time for online quizzes/exams?

Prior to making time allotment adjustments, please confirm how much extended time each of your students should get for their quizzes/exams. You can view the extended time multipliers (1.5x, 2x, etc.) for ALL of your students by following these steps (below) to log into the Accommodate system. You can also confirm an individual student’s extended time multiplier by checking their Course Accessibility Letter email or contacting ODSS.

Accomodations in the Course List

How Do I Access Accommodations in the Course List?
  1. Log in to Accommodate using the How to Log in to Accommodate instructions.
  2. Click on the Courses tab in the sidebar and then click the Course Catalog tab at the top of the page.
  3. From the Semester dropdown menu, select the current semester and then click on the
  4. Apply Search button. The page will reload and you will see all of the courses you arescheduled to teach in that semester.
  5. To view accommodations, click on the title of the course and then click the Enrolled Students tab at the top of the page.
  6. If a student has accommodations, they will be listed under the student’s name next to Accommodations.
  7. Click on the Return to list (Course) at the top of your screen to return to your course list and view accommodations in other courses.
Does this affect Flexible Attendance and Deadline Modification Agreements?

Completed agreements should be honored, though reasonable modifications to the structure of the agreements may be needed with the shift to online instruction. Students with Flexibility agreements should be contacting you to discuss any additional barriers, if any, presented by changes to the course format. ODSS is available to instructors and students to consult.

Adapted from Ohio State University’s Disability Services webpage.

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