Student Health Services General Information

Confidentiality

• All medical records are strictly confidential
• All information concerning a students’ visit to the Student Health Services, including their identity, reason for visit, diagnosis, treatment, and insurance/billing information is considered confidential.
• Medical records are not available to anyone including parents, professors, and friends.
• A written release form must be signed by the student to distribute any confidential information.

Excuses

• Students are required to attend all classes per LHU Attendance Policy.
• Illnesses and/or injuries that prevent a student from attending scheduled classes must be evaluated by the medical staff at Glennon Student Health Services AT THE TIME they are ill or injured.
• When special medical conditions of a serious nature occur such as emergency room care, hospitalization or surgery. The provider may give class excuses to a student.
• The student must discuss missed classes, work, quizzes, and exams with the instructor(s).
• Glennon Health Services will NOT provide information to instructors regarding your visit, diagnosis, or treatment.

Insurance

• It is strongly recommended that all students be covered by insurance while enrolled at LHU. It is the responsibility of the student to be aware of their insurance coverage should it become necessary for laboratory testing to be done (strep throat test, urine culture, blood test, x-rays, etc.).
• We advise the student or their parent to contact their insurance provider prior to enrollment at LHU to inquire of their “out of area” coverage.
• Glennon Student Health Services is not responsible for any cost incurred as a result of non-coverage for laboratory testing, x-rays, etc. that a student requires for illness/injury.
• Any referrals required by an insurance carrier are the responsibility of the student and their Primary Care Provider.

Emergencies

If you are experiencing an EMERGENCY situation and Glennon Health Service is closed:

• NOTIFY YOUR RESIDENT DIRECTOR OR RESIDENT ASSISTANT
• CALL 911 FROM ANY PHONE
• DO NOT HANG UP UNTIL INSTRUCTED TO DO SO BY THE DISPATCHER!

Rights and Responsibilities

You (the student) have the right to:

• Confidentiality
• Respectful care that reflects consideration of your personal value and belief systems
• Explanation of care
• Accept or decline treatment
• Medical and nursing services without discrimination based on your gender, race, color, religion, or sexual preference

You (the student) have the responsibility to:

• Be honest about your medical history
• Ask questions if you do not understand your care needs or treatment
• Be involved in your plan of care and agree to follow up with care
• Contact Glennon Health Services if your health condition persists
• Return to Glennon Health Services if it is indicated as part of your care and/or treatment

Goals

• Provide accessible, timely and primary care that is personalized, confidential, and cost effective and meets the high standards of the Accreditation Association of Ambulatory Health Care.
• Educate our students, emphasizing health promotion, healthy life styles, and lifelong disease prevention.
• Assist the campus community in providing a supportive environment for students to pursue personal wellness.

Prevention Priorities

• Prevent sexually transmitted diseases, including HIV infection.
• Prevent infectious and communicable diseases.
• Prevent unintended pregnancies.
• Reduce tobacco use.
• Reduce alcohol use, especially among minors.
• Reduce other substance abuse.
• Reduce injuries.
• Promote fitness, nutrition and weight control.
• Promote immunization and routine health maintenance evaluations.

Maintaining Wellness

Attending LHU is about more than just taking academic courses. While your intellect is being broadened and developed, it is important that you nurture your physical and mental health to maintain balance and wellness.

Be physically active

Structure your time so that you have at least 30 minutes per day for recreational activity. This will help you maintain a healthy weight, improve your physical and emotional well-being, and reduce tension. The LHU campus has several athletic facilities for student use, including the Rec Center, a state-of-the-art recreational facility. Remember, when exercising outdoors; use sunscreen with an SPF of at least 15.

Eat Well

Always have breakfast, and eat foods that are low in fat. Choose most of the foods you eat from plant sources (breads, cereals, rice, pasta or beans), and select five more servings of fruits and vegetables each day. Remember to take time to socialize and relax with others during your meals.

Reduce Stress

Be sure to obtain seven to nine hours of sleep per night. If you find yourself in a stressful situation, ask others how you can best manage it. Get involved in student organizations, clubs and activities available on campus. Maintain your sense of humor. Understand how others impact your mental and emotional health. Discuss your feelings with others, including family, friends and health professionals at Student Health, or at LHU Counseling Center where services are free and confidential.

Maintain high self esteem

Make intelligent choices and take responsibility for your health. Focus on developing friendships. There are numerous social and volunteer activities available at LHU. Participate and broaden your experiences while increasing feelings of self-worth and creating new friendships.

Don't Smoke/vape

Smokers have three times greater chance of dying from heart disease and 25 times greater chance of developing lung cancer. Smokers suffer from an increased incidence of asthma, allergy and sinus disease, sleep disturbances, stomach problems, and numerous other diseases. If you are a current smoker, contact the Student Health Service for assistance in quitting.

Avoid Drug & Alcohol Use

The greatest risk to your life is related to the use of drugs or alcohol, which impede judgment and motor skills. 50% of all driving fatalities are attributed to alcohol use. Being under the influence of these substances may also put you at risk for an unplanned pregnancy or a sexually transmitted disease. The LHU Counseling Center can help you change your behavior.

Available Services

• Acute illness/injury care (free)
• TB testing (PPD) (free)
• Flu vaccinations (free)
• Physical exams (free)
• Taxi to medical facilities
• Medications (Rx and OTC)
• STD testing